Featured Articles

Victor Parra

Customer Service Roles and International Goals at the UMA Motorcoach EXPO

The road to a successful show and increased non-dues revenue can be bumpy, as the United Motorcoach Association (UMA) and its event partner, NaylorCMG recently experienced. But a few speed bumps don’t signal a dead end. A strategic exhibit sales plan, attentive customer service, and hard work led the event partners to reach their sales goals and continue offering an exciting show for attendees.

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Have a Passion For Your Cause

This month’s leadership spotlight shines on Robert L. Johnson, founder of the RLJ Companies and one of America’s most successful media, business and entertainment moguls. What you may not know about Johnson is that his earlier career included working in the association world.

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July 2014
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Leadership Spotlight

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Have a Passion For Your Cause

This month’s spotlight shines on Robert L. Johnson, founder of the RLJ Companies and one of America’s most … [Continue Reading]

Tara Ericson

How Birthday Cake and Reserved Parking Spots Can Increase Productivity

Our world consists of a never ending barrage of deadlines. It’s hard enough to complete the core high priority … [Continue Reading]

Christine Smith, Boxwood Technology

The Importance of Getting Lots of Little Things Done Well Every Day

This month’s Corner Office spotlight shines on Christine Smith, president of Boxwood Technology, a leading … [Continue Reading]